Arguing that traditional models are no longer effective in the information, age in which change will be a constant, this paper advocates the use of team-management to ensure two-way communication in an academic library. The need for both creative approaches to problem-solving and managing the library organization and a new organizational structure…

This paper addresses the concept of the communication audit, i.e., a fact-finding analysis, interpretation, and reporting process that studies the communication philosophy, structure, flow, and practice of the organization. Reasons for doing a communication audit are identified: (1) to uncover information blockages and organizational hindrances;…

Focusing on the point of contrast between the library, whose primary role is the preservation of knowledge, and other dimensions of an information society where knowledge has become increasingly fragmented and exteriorized, this paper begins by defining leadership and reviewing various meanings assigned to the term "discourse." Several…

This discussion of effective communication for leaders in the field of librarianship begins by providing a historical overview which highlights the librarian's influential role from the earliest days of recorded language; the evolution and modification of words in individual languages from crude forms to their electronic storage and transmission;…

Two higher education professionals discuss cultural issues that separate librarians and information technology professionals, and inhibit enlightened leadership as their changing roles cause professional convergence. Guiding principles for the information professional are outlined: developing oneself and a new generation of leadership; recognizing…