Reports on output measures that can give children's librarians additional information to better control collections and make better selection and weeding decisions. Statistical comparisons utilizing circulation data (comparing circulation year to year, circulation to patrons served, circulation to number of materials owned) and availability of…

This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…

A thorough understanding of the uses and applications of statistical techniques is integral in gaining support for library funding or new initiatives. This resource is designed to help practitioners develop and manipulate descriptive statistical information in evaluating library services, tracking and controlling limited resources, and analyzing…