Describes reference tools useful for helping library patrons locate educational films. A "Film Search Form" is described which is useful as an aid to systematic film searching. (LLS)

Examines the theory and application of zero base budgeting (ZBB) and presents an example of ZBB in an academic library reference department, illustrating the preparation of a budget proposal and demonstrating the different approaches to staffing for reference services and varying funding levels. (FM)

In attempt to answer the question of how to measure or evaluate the quality of reference service to youth, this essay examines the literature; defines the terms (reference services and tools, parental concern, library instruction); discusses move toward quality evaluation; and provides options and approaches to such measurement. (EJS)

Describes the introduction of an online searching service at the Phillips Memorial Library, Providence College (Rhode Island). Highlights include the acquisition of a microcomputer, vendor choice, cost considerations, setting up the workstation and establishing procedures, search sessions, and benefits to all elements of college community. Twelve…

Provides practical information for librarians beginning to use online searching for reference services at the high school level. Selection of equipment, software, and database vendors are discussed, as well as financing, involvement of the school administration, and working with users to determine their information needs. (CDD)

This article describes how a model developed by the British Library can be used in school libraries to disseminate community information to students. Definitions are given and possibilities, problems, and advantages associated with the delivery of community information in school environments are outlined. Thirteen references are cited. (Author/EJS)

Describes strategies used by reference librarians to provide service to the developmentally disabled, including reference service to volunteer and professional service providers, specialized information networks, information and referral services, and key reference tools. Deinstitutionalization, normalization, the developmental model, and least…