This pamphlet discusses the original rationale for university systems, points out some of the problems existing because of the definition of that rationale, and proposes a new responsibility for university systems and a new challenge for their leaders. The pamphlet affirms that the system chief executive officer (CEO) and board of governors are…

The institutional planning, budgeting, and monitoring system used by the National Technical Institute for the Deaf at Rochester Institute of Technology, which provides continuous development, evaluation, and modification operating in advance of rather than in reaction to potential administrative crisis, is described. (MSE)

The key issue for management of campuswide information systems in higher education is content management: selecting what to include, organizing it, labeling items meaningfully, keeping content up-to-date, and presenting information in a useful way. Information technologists, librarians, and information providers on campus can all contribute to…

Offers 20 practical guidelines for colleges and universities embarking on large-scale administrative software initiatives or enterprise resource planning systems. Guidelines are based on the extensive experience of the authors and a series of panel discussions at 1999 professional meetings. (DB)

This literature review discusses the nature of instructional development (ID) and the ID movement, and examines the factors affecting the success of ID in higher education, focusing in particular on the organization and implementation of ID programs. The role of ID agencies is discussed and the various characteristics of such agencies are…

The process used to engineer and manage major organizational change at the Virginia Polytechnic Institute and State University is described. Issues include defining change, gaining support, organizing to facilitate change, staff development, establishing project strategies, and measuring success. The role of the institution's information…

Describes the characteristics and application of a methodology for developing a strategic, long-range organizational information plan that will permit coordination of information subsystems within a university's computerized information system. The University of Minnesota's application of such a methodology provides illustrative examples. (PGD)

A word processing system developed at the University of Kansas is described. A cost-benefit analysis of the system v standard typewriter, mag-card, and other advanced word processing systems is developed. Intangible benefits such as worker satisfaction and reduced training and editing needs are discussed, and possible uses outlined. (MSE)

The evolution to date of the United Kingdom's Administrative Computing Initiative for universities, a program funding development of institutional management systems for both operations and planning, is described. The program divides universities into four families, each of which has adopted a different approach to systems development. (Author/MSE)

Colleges and universities must find a way to streamline and integrate information management processes across the organization. The Georgia Institute of Technology responded to an acute problem of dissimilar operating systems with a campus-wide integrated administrative system using a machine independent relational database management system. (MSE)

Suggestions for restructuring marketing efforts within colleges and universities stress the institution's primary profit center: student recruitment and retention. Techniques such as continuous quality improvement and implementation of a task force concept are recommended as a way of synergistically employing all the institution's assets and…

Total Quality Management, based on theories of W. Edward Deming and others, is a style of management using continuous process improvement characterized by mission and customer focus, a systematic approach to operations, vigorous development of human resources, long-term thinking, and a commitment to ensuring quality. The values espoused by this…

Because many available employee training tools are not suitable for the college or university environment, college personnel trainers must create their own. This article proposes an approach to developing such tools which is based on behavior modeling and is designed to maximize transfer of skills learned to the work environment. (MSE)

This paper provides an introduction to a particular systems-theoretical approach to problem-solving in the management of education usually referred to as soft-systems methodology (SSM), developed by Peter Checkland in the 1970s. SSM should provide a powerful tool for managers in education at any level who have a strategic role because it can be…

The impact on an organization's capacity to respond inevitably to changing needs of the many variables affecting the organization is considered, along with a framework for developing innovations, especially in a time when colleges are facing a period of contraction. A contingency approach to the management of innovation focuses on the influence of…