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| Books | 5 |
| Guides - Non-Classroom | 3 |
| Guides - General | 2 |
| Reports - Descriptive | 2 |
| Collected Works - Proceedings | 1 |
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| Media Staff | 6 |
| Practitioners | 6 |
| Researchers | 1 |
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McDermott, Irene E.; Quint, Barbara, Ed. – 2002
This guide discusses the use of the World Wide Web for library reference service. Part 1, "Ready Reference on the Web: Resources for Patrons," contains chapters on searching and meta-searching the Internet, using the Web to find people, news on the Internet, quality reference resources on the Web, Internet sites for kids, free full-text…
Descriptors: Electronic Libraries, Information Technology, Library Services, Reference Services
Lipow, Anne Grodzins – 2002
This book is a practical guide to librarians and their administrators who are thinking about or in the early stages of providing virtual reference service. Part 1, "The Decision to Go Virtual," provides a context for thinking about virtual reference, including the benefits and problems, getting in the virtual frame of mind, and shopping…
Descriptors: Computer Mediated Communication, Electronic Libraries, Library Development, Library Policy
Meola, Marc; Stormont, Sam – 2002
This guide discusses the essentials of live virtual reference, preparing for virtual reference, and implementing and incorporating virtual reference. Chapter 1, "Understanding Live Virtual Reference," lays out what virtual reference is and how it compares to other forms of reference. Chapter 2, "Offering Live Virtual Reference," presents ten…
Descriptors: Computer Software Selection, Electronic Libraries, Internet, Library Personnel
Lankes, R. David, Ed.; McClure, Charles R., Ed.; Gross, Melissa, Ed.; Pomerantz, Jeffrey, Ed. – 2002
The chapters in this volume, originally presented at the Third Annual Virtual Reference Desk (VRD) conference, "Setting Standards and Making It Real," (Orlando, Florida, November 2001), were organized, revised, and updated to reflect current technology and practice. The VRD conference and the ideas in this book represent the cutting edge…
Descriptors: Conference Proceedings, Electronic Libraries, Information Science, Information Technology
Saffady, William – 1999
This book is divided into two parts; the first part (chapters 1-4) discusses fundamental aspects of computing and related technologies, and the second part (chapters 5-8) covers library automation, systems, and services. The chapters are as follows: (1) Computer Hardware, including the central processor, input peripherals, output peripherals, and…
Descriptors: Cataloging, Computer Peripherals, Computer Software, Computer System Design
Download full textMcClure, Charles R.; Lankes, R. David; Gross, Melissa; Choltco-Devlin, Beverly – 2002
This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…
Descriptors: Electronic Libraries, Evaluation Criteria, Evaluation Methods, Guidelines
