Over 20 years ago, the first university rankings entered public attention in the United States. Since then, there have been numerous other efforts to rank or rate universities or university departments. University report cards have become both popular with the public and increasingly important for academic institutions. A detailed examination of…

This textbook presents a conceptual and methodological framework for implementing quality assurance programs in mental health services, with specific emphasis on peer and utilization review. Both the content of the review and the methods of accomplishing it are addressed. The early chapters of the book are designed to show the many types and…