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Download full textBernotavicz, Freda; Clasby, Miriam – 1984
The competencies of the university secretary were studied at the University of Southern Maine. In addition to developing position descriptions, competencies that distinguish effective performers were also identified. Based on results of interviews with 24 secretaries, a competency-based model was developed. Fourteen competencies were categorized…
Descriptors: Cognitive Ability, Competence, Efficiency, Higher Education
Fenske, Robert H.; And Others – 1983
The full range of topics relevant to student financial aid are covered in this book by a variety of experts in financial aid administration and scholarship. The volume details how to organize, implement and assess a financial aid program--including how to determine student need, deal with student bankruptcy and aid termination, and improve…
Descriptors: Administrative Policy, Administrator Guides, Budgeting, College Students
