Surveys show rates of sexual harassment and misogyny among students are high in U.S. secondary schools--yet most schools fail to deal with this problem. Many educators would like to intervene when they hear students use degrading or sexualized language about girls (or LGBTQ youth) or harass them, but don't know how to do so effectively. The…

Based on a practical, six-part framework for reducing peer cruelty and increasing positive behavior support, "End Peer Cruelty, Build Empathy" utilizes the strongest pieces of best practices and current research for ways to stop bullying. The book includes guidelines for implementing strategies, collecting data, training staff,…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…