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Direct linkJennifer Ford; David B. Isaacks; Timothy Anderson – Learning Organization, 2024
Purpose: This study demonstrates how becoming a high-reliability institution in health care is a priority, given the high-risk environment in which an error can result in harm. Literature conceptually supports the need for highly reliable health care facilities but does not show a comprehensive approach to operationalizing the concept into the…
Descriptors: Health Services, Health Facilities, Reliability, Reputation
