Characterizing the nature of students' affective and emotional states and detecting them is of fundamental importance in online course platforms. In this paper, we study this problem by using discussion forum posts derived from large open online courses. We find that posts identified as encoding confusion are actually manifestations of different…

While the potential benefits of participating in online learning communities are documented, so too are inequities in terms of how different populations access and use them. We present the online learning support roles (OLSR) framework, an approach using both automated analytics and qualitative interpretation to identify and explore online…

The purpose of this study was to remedy the paucity of knowledge about higher education's conflict resolution practice of online dispute resolution by providing an in-depth description of mediator and instructor online practices. Telephone interviews were used as the primary data collection method. Eleven interview questions were relied upon to…

Background: Extant literature contends that it can be difficult for White preservice teachers to develop culturally relevant curriculum for the diverse students whom they will encounter in classrooms. Though there is a significant body of research about culturally responsive pedagogy, teacher education programs have struggled with how to best…

A growing number of students with Autism Spectrum Disorder (ASD) who display complex learning needs present challenges to educators who struggle to meet their educational needs. Teaching is stressful and additional instructional challenges may increase teacher vulnerability to burnout, leading to a greater likelihood of attrition. Increasing…