NotesFAQContact Us
Collection
Advanced
Search Tips
Showing all 2 results Save | Export
Peer reviewed Peer reviewed
PDF on ERIC Download full text
Barrett, Kathryn; Logan, Judith; Pagotto, Sabina; Greenberg, Amy – Communications in Information Literacy, 2020
This study investigated 299 chat reference interactions from an academic library consortium for instances of teaching and compared these against other characteristics of the chat, such as question content, staff type, user status, user satisfaction, institutional affiliation, length, and shift busyness. Statistical analysis revealed that teaching…
Descriptors: User Satisfaction (Information), Library Services, Academic Libraries, Computer Mediated Communication
Peer reviewed Peer reviewed
Direct linkDirect link
Hoffmann, Kristin; Antwi-Nsiah, Fred; Feng, Vivian; Stanley, Meagan – Issues in Science and Technology Librarianship, 2008
Information literacy instruction programs for graduate students can be challenging to develop. One solution is to develop non-course-based, non-mandatory library instruction programs, in order to meet the information literacy needs of as many graduate students as possible. This was the approach taken by the Taylor Library at the University of…
Descriptors: Foreign Countries, Graduate Students, Information Literacy, Library Research