Describes the development of the Campus Global portal at a public university in Spain. The project aimed to change the ways in which the university community worked, taught, and learned. Examines how the project was carried out, the transformations it instigated inside the organization, the improvements it has brought about, and the current state…

Analyzes the use of online and CD-ROM databases for bibliographic and reference services by 33 Spanish universities. Highlights include evolution of automation; personnel; users; search typology and motive; user training; problems in serving the public; computer equipment; online service costs; and database providers. (AEF)