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Angel, P. Linda – 1995
A study was conducted to determine the baseline by which to measure expected improvements in customer satisfaction for Central Texas Job Training Partnership (JTPA) programs. The survey was designed to facilitate assessment of the current level of customer satisfaction with service delivery and influences on customer satisfaction. Data were…
Descriptors: Adults, Disadvantaged, Dislocated Workers, Employment Programs
Bloom, Howard S. – 1990
This monograph presents results from a study of the Texas Worker Adjustment Demonstration, a 2,192-person randomized experimental evaluation of reemployment programs for displaced workers conducted at three Texas sites during 1984-85. It describes in detail: (1) the background, design, conduct, and content of the programs at each demonstration…
Descriptors: Cost Effectiveness, Demonstration Programs, Dislocated Workers, Employment Programs