Fewer employees, shorter hours, diminished collection budgets, reduced programs and services--all at a time of record library usage. In this book, library expert Carol Smallwood demonstrates that despite the obvious downsides, the necessity of doing business differently can be positive, leading to partnering, sharing, and innovating. This…

This book focuses primarily on interlibrary loan, defined here as one library lending its materials to another library. A nationwide survey of mutltitype libraries was conducted and the results are reported throughout the body of the book. Each chapter is devoted to a particular aspect of interlibrary loan (ILL) and is followed by an extensive…