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Download full textBurgdorf, Augustus – Southern Association of Community, Junior, and Technical Colleges (SACJTC) Occasional Paper, 1992
Total Quality (TQ), is a customer-oriented philosophy of management that utilizes total employee involvement in the relentless, daily search for improvement of product and service quality, through the use of statistical methods, employee teams, and performance management. In the TQ framework, "internal" customers are individuals within the…
Descriptors: Administrator Effectiveness, Administrator Role, Community Colleges, Educational Quality
Turnbaugh, Ann – Resource Bulletin, 1986
This resource bulletin provides an overview of creative disciplinary programs in rural, suburban, and urban school settings through interviews conducted with administrators in 1986. Principals interviewed in urban settings expressed concern about student gangs and safety. In rural schools, administrators stated that community cohesion and…
Descriptors: Administrator Role, Behavior Problems, Discipline, Discipline Policy
Ellis, Thomas I. – Research Roundup, 1986
Included in this summary analysis of three journal articles and two documents on teacher evaluation are reports that touch on difficulties facing school officials in developing a teacher evaluation system and suggestions for assessing the strengths and weaknesses of an evaluation system. The first article, by Susan S. Stodolsky, challenges…
Descriptors: Administrator Role, Concurrent Validity, Cooperative Planning, Decision Making
