There's no shortage of library management books out there--but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? "Library Management Tips that Work" does exactly that, addressing dozens of such issues facing library managers, including: (1)…

These guidelines for 2010-2013 relate specifically to the Partnership Brokers program. This program is part of the Australian Government's contribution to the Youth Attainment and Transitions National Partnership and will commence on 1 January 2010. These Guidelines set out the requirements for the provision of services by organisations contracted…

The experience of Stanford University (California) in developing the institutional image it portrayed on the World Wide Web is discussed. Principles and practical suggestions for developing such an image through layout and content are offered, including a list of things not to do on a Web page. (MSE)

In response to concerns about the cost of keeping up with individual desktop computing technology, several new solutions have emerged. Referred to as "thin clients," or network-centric computers, they include two types of desktop device: the network computer and the Windows terminal. Purchase cost, life span, support costs, and overall total cost…

Suggests that higher education administrators can learn from the emerging practices of electronic commerce. Adapting a model laid out by Patricia Seybold with Ronni Marshak in "Customers.com," provides administrative guidelines for online education programs that combine sound business practice with information technology to make it easy for…

A key issue in redesigning college and university business processes is whether new processes should be enabled by information systems that focus on them or share highly integrated data and common methods with older processes. An approach used at the University of Saskatchewan (Canada) that entailed reorganization, reorientation, and retooling is…

Guidelines are offered for colleges to use in making decisions about self-operation or contracting of campus services. Six primary factors and 10 phases in the decision process are outlined. A matrix incorporating those factors and phases, and specifically designed for decision-making concerning campus computing services is also presented. (MSE)

Electronic methods of transacting and managing business represent the future of college and university services. With proper planning, an all-campus card program offers many benefits and full cost recovery. The extensive Duke University (North Carolina) smart-card program illustrates the flexibility, utility, and cost-effectiveness of the concept.…

College and university libraries can work together to enhance library access and share resources, but there are problems inherent in such alliances. Existing library consortia illustrate some important considerations in forging a new library consortium, including complexity of organizational processes, funding issues, technology for sharing both…

In July 1993, DePaul University integrated its information technology and service functions under a new division of University Planning and Information Technology, consolidating formerly fragmented services to achieve a unified direction for information technology closely aligned with university goals. This case study discusses the framework,…

A discussion of life-cycle costing for information technology at larger colleges and universities is designed to help both central and departmental administrators and other planners make critical decisions regarding resource allocation. Focus is on basic issues in life-cycle budgeting for departmental technology, and provides a sample worksheet…

Discusses the role of the chief information officer (CIO) of a college or university, including such issues as: addressing institutional goals and mission; administrating organization and climate for leadership; accepting responsibility; cooperating; communicating information technology's role in the institution; understanding the role of funding;…

While college libraries embrace new technologies to provide access to a broader range of information, they must also cope with high costs, both financial and legal. In the print medium, access and distribution are governed by copyright laws; in the electronic media, they are dependent on the technology available to the library and on terms of…

Colleges and universities are initiating data warehouse projects to provide integrated information for planning and reporting purposes. A survey of 40 institutions with active data warehouse projects reveals the kinds of tools, contents, data cycles, and access currently used. Essential elements of an integrated information architecture are…

Describes access management problems associated with networked information systems and the two major architectural approaches used to address them, including discussion of related policy issues such as privacy, accountability, and collection of management data. Focus is on the concerns of colleges and universities and on developing practical…