NotesFAQContact Us
Collection
Advanced
Search Tips
Descriptor
Administrative Principles1
Business1
Higher Education1
Library Administration1
Library Services1
Literature Reviews1
Problems1
Professional Development1
Quality Circles1
Quality Control1
Total Quality Management1
More ▼
Source
Library Administration &…1
Author
O'Neil, Rosanna M.1
Publication Type
Historical Materials1
Information Analyses1
Journal Articles1
Reports - Descriptive1
Education Level
Audience
Location
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Showing one result Save | Export
A Total Look at Total Quality Management: A TQM Perspective from the Literature of Business, Industry, Higher Education, and Librarianship.
O'Neil, Rosanna M.; And Others – Library Administration & Management, 1993
Discussion of Total Quality Management (TQM) highlights its history in business and industry, explains its use in higher education settings, and describes recent quality efforts in library services. Topics addressed include a history of quality; barriers to quality control; examples at Pennsylvania State University; and learning opportunities for…
Descriptors: Administrative Principles, Business, Higher Education, Library Administration