Reviews the sense-making theory of Brenda Dervin, which is based on constructivist theories of information seeking and information use. Topics discussed include epistemic interests of the theory; sense-making theory in the social science context; and practical interests of the theory, including interviewing techniques used in the…

Describes a series of exploratory experiments that investigated information professionals' and geographers' use of geographic materials. Mental models used in the manipulation of geographic data are discussed; the improvement of Geographic Information Systems (GIS) is addressed; and Spotlight, a new interactive tool for exploring maps, is…

Examines how users interact with text to devise a more effective information retrieval interface. Research in cognitive psychology and information science that relates to the use of metaphors and document categorization is reviewed, and an example of text organization and retrieval by historians is presented. (60 references) (LRW)