Effective interteam work for health care teams must consider the following: each team's distinct model of reality, teams' culture, boundary-crossing functions that link teams with others, systems perspective, and expectations of equitable resource allocation and work burdens. (SK)

This paper provides the framework and context for a systems approach to planning, detailed descriptions of specific steps in the planning process, conclusions, and questions for consideration when executing strategic planning in higher education. The analysis is based on the work of James T. Ziegenfuss, Jr. in his book "Designing…

Theory Z is a form of management which stresses consensual, participative decision making through quality circles. Replacement of the hierarchical school district organization by self-direction and trust within the educational community can lead to commitment, loyalty, and motivation. Cooperation in equal partnership ends the adversarial…

No single comprehensive student services delivery model exists, and "student services" terminology remains problematic. The Office of Student Services has defined student services as those services provided by educational institutions to facilitate learning and the successful transition from school to work, military, or more education. To be…

Based on experiences at Brandeis University libraries, and findings from management literature, a discussion (with figures) is presented on the challenges faced by libraries in integrating technology and information services. Reviews reasons why change is needed, examines information services as a team-based approach, and presents management…

This report briefly introduces the ideas of six influential individuals in the field of quality control, and relates these concepts to current educational innovations. Quality is defined by Philip B. Crosby as the result of a culture of relationships within an organization. W. Edwards Deming espouses intrinsic motivation for all employees,…

This fact sheet explains the concept of "systems of care" in meeting the mental health needs of children and adolescents with behavioral, emotional, or mental health problems. Community-based systems of care provide a coordinated range of mental health and related services and supports. Teams representing public and private organizations…

Research on quality assurance (QA) in vocational education and training (VET) in Australia over the past 6 years was reviewed. Three factors responsible for growing interest in QA were identified: close connections with industry sectors that have gained from the introduction of QA measures; the more competitive training market that has been…

The concept of the free agent learner, which has roots in self-directed and informal learning theory, has recently emerged as a factor important to attracting, developing, and keeping knowledge workers. The literature on free agent learning holds important lessons for today's free agent learners, human resource developers, and work organizations.…