Purpose: The purpose of this paper is to clarify the concept of "school quality management culture" in relation to the general notion of "school organizational culture" and to review empirical studies that scrutinised the relation between organisational culture and quality management practices in education and business.…

Discusses a concept of quality in vocational education and training in the United Kingdom that emphasizes the role of the learner in the learning process. Total quality management is described, criteria for quality in vocational education and training are suggested, and implications for National Vocational Qualifications (NVQs) are discussed. (12…

A strategy for increasing worker participation in an effort to remedy the problems of declining productivity and quality is the quality circles concept. The quality circles process involves small groups of employees who meet voluntarily on a regular basis to identify, analyze, and develop solutions to problems and to implement the solutions when…

Traditionally, outcomes measured by postsecondary vocational education assessment have included labor force participation rates, type of employment, earnings, and employer satisfaction with employees. Today, however, legislators and policymakers are moving more and more toward accountability measures tied to students' educational outcomes, such as…

This paper reviews the literature pertaining to Total Quality Management (TQM) and its application in educational settings, especially at institutions of higher education. The review is organized into the following topical areas: the concept of "quality" (usually involving customer satisfaction, executive-level leadership, and employee…

This package includes a description of Nova University's Human Resource Development (HRD) core seminar and seven doctoral student papers. The description (by Warren Groff) explains how a major curriculum change was made to convert the vocational, technical, and occupational specialization seminar, Personnel-Human Resources Development, to the core…

Research on Australian organizations in five industry sectors--building and construction, food processing, electronics manufacturing, retailing, and finance and banking--has identified these three key drivers of enterprise training: workplace change, quality assurance, and new technology. Operation of the training drivers is moderated by a range…

Research on quality assurance (QA) in vocational education and training (VET) in Australia over the past 6 years was reviewed. Three factors responsible for growing interest in QA were identified: close connections with industry sectors that have gained from the introduction of QA measures; the more competitive training market that has been…

The passage of the Carl D. Perkins Vocational and Applied Technology Education Amendments of 1998 (Perkins III) and the Workforce Investment Act of 1998 (WIA) marked a new era in the performance accountability partnership among the states, the U.S. Department of Education, and the U.S. Department of Labor (DOL). Evaluation of vocational education…