In a previous ethnographic study (Sebrant, 2000) a social constructionist view of how social identity is produced among professional groups in Swedish healthcare was developed. Looking at the workplace as an important environment for identity construction suggested that these processes were conditions for learning. The purpose of this paper is to…

The paper discusses creativity and the creative process, cites current methods used to improve creativity in the workplace, and explains the concept of values and value systems as they relate to creativity. Values and value systems are defined; and their source, their nature and functions, and their measurement are outlined. (JDD)

Call center staff answered calls in 4 treatments: alignment job design (n=35), autonomous work teams (n=35), high-involvement work processes (n=43), and controls (n=36). Job satisfaction improved in alignment job design and high-involvement treatments, most significantly in the latter. Skill level and attitude toward autonomous work might have…

Considers job rotation, the systematic movement of employees from one job to another, as one of the tools for organizational development. Reviews relevant print and Internet literature, discusses the pros and cons of job rotation, and describes experiences at the Ryerson University library to illustrate process. (Author/LRW)

Presents a critique of Taylor's scientific management theory and the negative consequences of work simplification. Compares this method with Maslow's, Herzberg's, and Thorsrud's theories of motivation, and contrasts the experiences of General Motors' application of Taylor's model and General Foods' application of Thorsrud's. (SK)

Presents eight noninstructional strategies for improving employees' performance in any organization. These alternatives to instruction include job redesign and reassignment, recruitment, organizational development, facilities and tool redesign, incentive and feedback systems, and provision of a strong rationale for the desired performance so…

Explains the importance of developing empowered employees, outlines stages of supervisory growth from administrator to coach, defines sources of the supervisory power base, explores differences between traditional and empowered thinking in job design, and describes how to build an organizational learning culture. (SK)

Describes the use of job enrichment techniques as tools for increased productivity and organizational change. The author's motivational work design model changes not only the job design but also structural elements such as physical layout, workflow, and organizational relationships. Behavior change is more important than job enrichment. (MF)

A series of structured telephone interviews with members of 40 organizations revealed that career development is a highly regarded contributor to organizational effectiveness. (Author/SSH)

New information about interorganizational collaboratives for job training and economic development was obtained through case studies analyzing six organizations with innovative job creation practices including (1) assistance to small businesses; and (2) benefits to low-income, hard-to-place workers. (SLD)

Though career plateauing can be put off, it can seldom be entirely avoided. Distinction is made between plateauing of the job content type and plateauing of the structural or organizational type. Primary solutions involve job enrichment, performance goal adjustments, lateral transfers, or modified standards of appraisal. (SSH)

Discusses restructuring a college library staff to provide adequate library services by employing librarian generalists who specialize in several areas of librarianship. Highlights include the professional benefits; planning for change; staff development and hiring; and specific guidelines for restructuring jobs to meet the information needs of…

The purpose of the study reported in this chapter was to determine if senior evaluation consultants experienced stages of growth in their practice similar to the small business development stages described by Bruce and Scott, to identify the stimuli that led to those changes, to determine what the consultants learned from these incidents, and to…

Jobs for the Future (JFF) has identified the following best practice programs that support what is known to work best in moving women into family-supporting employment: (1) Cessna Aircraft Company in Wichita, Kansas, trains welfare recipients to work as sheet metal assemblers while providing a support services counselor and support for child care…