Observational learning is theoretically conceptualized as a skill that can be developed along a learning hierarchy from acquisition and fluency development to generalization of imitative behavior. This review characterizes these levels of observational learning and details differential teaching strategies that have been attempted at each level…

The author discusses misconceptions about behavior modeling as a management skills training method and elaborates on three major steps in the modeling process: (1) effective demonstration of master performance; (2) guided student practice; and (3) feedback on the quality of student effort. (SK)