Emerging regulations require higher education financial aid staff to handle many tasks. Complying with these regulations and participating in mandated compliance audits are complex processes that require numerous departments to work in concert. This article discusses what steps colleges and universities can take to improve their compliance audits.…

As the technology landscape is continually evolving, transitions to newer software are commonplace in higher education. Change is often difficult to navigate, especially when the change that is implemented fundamentally impacts entrenched business processes. In no place is this more evident than when implementing a new system, whether the…

A model using four categories of college applicants (enrollment deposit paid, deposit not yet paid, applicants not yet admitted, and those who have not yet applied) that allows forecasting of freshman enrollment from any point in the admission process and simulates the effects of trends and strategies on enrollment is outlined. (MSE)

The current status of computer use in student admissions and records functions in colleges and universities is briefly reviewed, and the changes occurring in Brigham Young University's admissions office functions during the 13 years of computer applications are outlined. (MSE)

Recommendations made as a result of a Wingspread Colloquium on college marketing and student recruitment are reported. Abuses and specific remedies in recruiting, providing information, pricing and financing, student selection, and performance obligations and guarantees are outlined. Focus is on ethical and public interest issues. (MSE)

The Georgia Southern University admissions office implemented Total Quality Management (TQM) principles to control the quality of information management. It is suggested that, although TQM is used best on an institutionwide basis, it can also be useful in improving quality, reducing cost, increasing productivity, and achieving competitiveness on a…

The University of Massachusetts/Boston's program of short- and long-term orientation, organizational communication, career development, and professional recognition for administrative support staff is described. (MSE)

Ohio University's use of computer programing for the need analysis and internal accounting functions in financial aid is described. A substantial improvement of services resulted, with 6,000-10,000 students and the offices of financial aid, bursar, registration, student records, housing, admissions, and controller assisted in the process. Costs…

At Brigham Young University, the admissions office organized its staff in teams and built a computer software system to support the teams. An improved worker sense of responsibility and increased emphasis on human factors resulted in dramatically increased productivity as measured by number of admissions applications processed and completed.…

Examines the use of instructional management, which incorporates college student records and registration and acknowledges their place as partners with faculty in managing curriculum delivery. Describes the evolution of this approach at Boston College (Massachusetts), including applications in degree auditing, distributed systems, room scheduling,…

Results of a survey of 511 institutions concerning the organization and administration of both traditional early admission programs and early admission of exceptionally gifted children are reported. Information is included on: program origin; restrictions on credits, sessions, and course level; special counseling; recruitment; agreements with high…