While a positive attitude for librarians helps, there is a knowledge base and a research base in the field, a structured set of protocols, and a range of skills that have to be taught and practiced at the preservice level. In this article, the author discusses the importance for librarians to exude more enthusiasm about their work. She offers…

One of the biggest challenges facing college instructors in the 21st century is classroom misbehavior. The authors propose that how one handles classroom incivility is a matter of personality type. One of the authors is an extrovert; the other an introvert. The authors discuss personality theory, general classroom management, how to identify…