The work of Geary A. Rummler changed the way we think and act as performance professionals. Over the past 15 years, we have applied his tools and models in performance improvement projects in a variety of industries. Similar to the pioneers of our field 40 years ago, we were driven by curiosity when we took Rummler's work to the unusual…

Geary Rummler developed a powerful methodology to design organizations that sustainably deliver desired performance. And he was always interested in further developing his ideas. This article uses a specific project to illustrate how Rummler's work can be used to create a complete organization and explores where future methodological developments…

Management experts claim that organizational learning, knowledge management, intellectual capital, and related concepts are more important to today's organizations than traditional assets such as natural resources and skilled labor. Management thus enters domains more typically studied by those in training, education, and human performance…