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| Journal Articles | 3 |
| Reports - Descriptive | 3 |
| Opinion Papers | 1 |
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Peer reviewedJonassen, David H. – Performance Improvement, 2003
Describes the cognitive processes required to troubleshoot faults and describes an architecture based on that cognitive model for designing learning environments that engage novices in troubleshooting while supporting their construction of requisite knowledge. This model can be applied to different kinds of troubleshooting problems, enhancing the…
Descriptors: Cognitive Processes, Computer Assisted Instruction, Distance Education, Instructional Design
Zeitz, Leigh E. – Computing Teacher, 1995
Based on a needs assessment questionnaire, 13 technology workshops were designed for school personnel. Topics included an introduction; troubleshooting; e-mail and the Internet; ERIC and CD-ROM databases; Microsoft Works; desktop publishing; presentation software; resources on CD-ROM; the X-Press news service; and interactive laser video discs. A…
Descriptors: Desktop Publishing, Electronic Mail, Information Technology, Instructional Design
Krissoff, Alan; Konrad, Lee – Computers in Libraries, 1998
Describes a pilot computer training program for library staff and patrons at the University of Wisconsin-Madison. Reviews components of effective training programs and highlights core computer competencies: operating systems, hardware and software basics and troubleshooting, and search concepts and techniques. Includes an instructional outline and…
Descriptors: Academic Libraries, Check Lists, Computer Literacy, Computer Science Education
