Competency in 21st-century health communication involves an understanding that the internet landscape has evolved from static webpages to applications that engage users. This evolution to "Web 2.0" includes such applications as blogs, wikis, social-networking sites, and podcasts. This review presents trends in Web 2.0 internet usage, summarizes…

Four large organizations, two each from the private and public sectors of the Northern Ireland economy, were selected for this study which, first, explored the effects of religion-based workforce difference on intergroup relationships, second, investigated the contribution of organizational sector to communicative differences, and third, gauged…

Provides a contrastive test of three immediacy-exchange theories: expectancy violations theory; discrepancy arousal theory; and cognitive valence theory. States findings from opposite-sex friend dyads (one of whom was an undergraduate student) failed to find unequivocal support for a single theory. Suggests existing immediacy-exchange theories…

This paper focuses on a speech by Demosthenes, recognized as the foremost orator of the fourth century B.C., and the speeches of environmentalist David Brower, in a search for parallel use of values and myths in their rhetorical approaches. Myths provided a world view, ordered the world into right and wrong conduct and thinking, and created a…

Reports on Social Sciences Citation Index citations of six periodicals, three that cover business communication explicitly and three that address related areas. Finds that business communication articles are cited by many different journals, but with low frequency, and that business communication periodicals compare favorably on several indices of…

Examines three cognitive theories which account for variations in verbal disagreement tactics. Finds that, of 40 dyadic interactions, planning measures strongly correlate with the use of integrative conflict tactics, and the individual difference measure is strongly associated with the quality of plans. Suggests that integrative models are needed…

Examines the visual manual genre, discussing main forms and functions of step-by-step and guided tour manuals in detail. Examines whether a visual manual helps computer users realize tasks faster and more accurately than a non-visual manual. Finds no effects on accuracy, but speedier task execution by 35% for visual manuals. Concludes there is no…

Discusses the adequacy of two modes of presenting information on a computer screen, the "alternating" (screen by screen) presentation and the "simultaneous" screen presentation (different information on one screen at the same time). Tests subjects performing writing tasks using one online document or two documents, using either…

Investigates how cultural groups differ in the relative importance they attach to conversational constraints. Suggests that the perceived importance of clarity is higher in the more individualistic cultures but that the perceived importance of avoiding hurting the hearer's feelings and of minimizing imposition is higher in the more collectivistic…

Tested public speaking anxiety of university students at the beginning and end of the semester. Treated one group with skills training, visualization, and Communication-Orientation therapy; another received skills training and visualization; another received only skills training; fourth group served as control. Found that the 2 groups receiving…

Investigates positive claims about total quality management (TQM), comparing employee responses from an organization not implementing TQM with those from two organizations using TQM. Finds organizational commitment and perceived organizational support to be higher in TQM organizations, along with more positive employee-top management and coworker…

Examines the role of culture as a key variable in public relations research and practice. Finds (1) American practitioners continue to practice one-way models of public relations; and (2) public relations practitioners who have collectivistic values tend to practice two-way models of public relations. Discusses implications for theory and…

In order to discover and evaluate the nature of large-scale, standardized assessment programs in colleges and universities in 1986, a survey followed up the Committee on Assessment and Testing (CAT)-sponsored study of 1982. A questionnaire was mailed to speech departments of more than 2,000 institutions, asking first whether the institution has…

Comparisons of television shows along genre lines suggest significant elements of aural/visual richness as well as valuable categories of comparison for future use in other comparisons. An examination of two sitcoms and two police shows produced roughly 25 years apart--"Make Room for Daddy" with "The Cosby Show" and "Naked…

Compares the Group Valence Model (GVM) to several derived versions of the Valence Distribution Model (VDM), as they relate to the group problem-solving process. Suggests that, not withstanding predictive accuracy, the VDM seems generally inferior to the GVM, which consistently accounts for more of the decision-making phenomenon. Discusses…