This article examines multiple inventory methods and findings from the inventory processes at the University of Mississippi Libraries. In an attempt to reduce user frustration from not being able to locate materials, the University of Mississippi Libraries conducted an inventory process beginning with a pilot inventory of a branch library and a…

Presents a fictional scenario of library reference service for the first part of the 21st century. Examines 10 major social trends for the 1990s; critiques services in terms of these trends and notes the library's role and the need to incorporate them into reference services. (Author/AEF)

Discusses the challenges facing digital library evaluation and suggests a conceptual framework for evaluation derived from the systems approach. A review of evaluation efforts in research and practice concentrates on derivation of criteria used in evaluation. Essential requirements for evaluation are stated. Discussed are constructs, context, and…

An ad hoc working group of the International Standards Organization met twice to study the feasibility of establishing an international standard on library performance measures. Having determined that library development in many countries could be significantly advanced through the availability of an international performance standard, the working…

Views academic libraries through the lens of the assessment and accountability movements. Illustrates how a research library at the University of Rochester (Rochester, New York) has created an assessment environment in an effort to focus on educational impact. Discusses principles of good practice, and formal and informal evaluation. (AEF)

In 1996, the Council on Library and Information Resources (CLIR) supported a project at Rutgers University that applied new economic theories to measuring how well research libraries fulfill their service roles. This summary draws on the original proposal and the final report from the project's directors. The evaluation of library performance is…

Discusses the planning process for migrating to a new library media center automation system, including identification of the need to migrate, solicitation of stakeholder support, enumeration of required attributes of a new system, writing the Request for Proposal (RFP), and maximizing vendor demonstrations. (MES)

This summative evaluation of the Public Library Services to Disadvantaged Populations Grant program describes how the grant program is meeting its stated objectives, how it is contributing to library development in Texas, and how Texas State Library activities and policy impact the program. The Texas State Library initiated this grant program with…

Discusses the theoretical value of national bibliographies as a library material selection tool and evaluates African national bibliographies using four criteria--comprehensiveness, thorough and reliable bibliographic data, currency, and directory of publishers. It is concluded that there is a significant gap between the theoretical and actual…

Academic liaison--the two-way communication between a particular academic area and the library, focused through an individual or group of library staff--has received little attention in the debate about performance measurement. Changes have taken place in higher education libraries in both scale, with the growth of student numbers, and intent,…

This discussion focuses on the problems involved in the interpretation and verification of the data gathered and presented by the North American Collections Inventory Project. It suggests that the National Shelflist Count is a better resource for collection management and shared library resources decisions. (CLB)

Planning for customer-focused library services requires a reexamination of the business and customers. Libraries must continually collect and evaluate data about the community they serve to accommodate ever-changing needs. (AEF)

Collecting full-text CD-ROMs for a humanities library requires an examination of literary research and the way literature is taught. It is within this context that selectors must establish selection criteria and develop plans for promoting use of these new resources. Includes a checklist of literary and technical criteria for selection. (Contains…

Applies content analysis to compare assessments of 153 titles in U.S. history, each reviewed in "Choice,""American Historical Review," and "Journal of American History" between 1988 and 1995. A numerical rating system is used to quantify reviewers' overall opinions and their use of specific evaluative criteria. (Author/LRW)

Discusses issues involved in the allocation of book funds in academic libraries. The topics covered include faculty versus librarian control of book budgets, evaluation criteria and measurement techniques that have been used to determine allocations, and the problems with rigid mathematical approaches to allocations. (35 notes with references)…