Information technology services on campuses are in crisis, due to dramatically increased expectations and stable or dwindling funding. The situation can be improved and service effectiveness enhanced by controlling expectations, reducing work, getting help (student volunteers, experiential learning programs, local experts, consultants, faculty and…

Austin's Title I program provided 6,300 students with supplemental reading instruction, guidance and counseling, and parent involvement services. The evaluation focused upon answering and providing supporting data for two system-level and twelve program-level decision questions; forty-one evaluation findings were reported. Supporting data were…