The first section of this article reviews the literature on the changing face of reference, beginning with a discussion of the national decline in reference transactions, its causes, and the likelihood that online reference services might one day halt or reverse the decline. It then analyzes definitions of the term "reference," pointing…

This report presents selected findings from the Public School Library Media Center Data File of the 2011-12 Schools and Staffing Survey (SASS). SASS is a nationally representative sample survey of public and private K-12 schools, principals, and teachers in the 50 states and the District of Columbia. School districts associated with public schools…

At the end of 2007, SirsiDynix introduced the first version of Symphony, its new flagship Integrated Library System (ILS). This article begins with a look at the evolution of Symphony, user reactions to Symphony, and Symphony's design and functionality. The authors, along with a team of librarians from various functional areas, have completed…

As new models of scholarly communication emerge, librarians and libraries have responded by developing and supporting new methods of storing and providing access to information and by creating new publishing support services. This article will examine the roles of libraries and librarians in developing and supporting open access publishing…

This article discusses trends in five areas relating to software developed for libraries, and based on these trends, the author's predictions for developments that might play out in the next few years. The author's predictions, based on his own empirical observations, include: (1) the integrated library system (ILS) will be reintegrated; (2) the…

The author investigates issues faced by academic research libraries in providing virtual reference services to unaffiliated users. These libraries generally welcome visitors who use on-site collections and reference services, but are these altruistic policies feasible in a virtual environment? This paper reviews the use of virtual reference…

Discusses how librarians can evaluate information obtained from the World Wide Web. Sources of reviews are described, explanations for 22 evaluation criteria along with an example are included, and the future of Web evaluation is considered. (LRW)

Argues for a reevaluation of the old-maid stereotype that will allow professionals in the library and information science (LIS) field to embrace digital technology while remaining mindful of their distinctiveness and recognizing the stereotype as an important part of their collective identity and professional history. (Contains 55 references.)…

Focuses on the intellectual character of academic librarianship and defines the concept of librarians' programmatic responsibilities. These responsibilities are by definition undelegatable and constitute an exclusive locus of power within the profession. The role of librarians should be determined by these exclusive responsibilities, not by…

Discusses library personnel role-blurring driven by budget cuts, technology, and promotion requirements for professional staff. Notes that hard feelings must be overcome, the need for compensation must be acknowledged, and job descriptions rewritten. Concludes with a discussion on the importance of staff development. (AEF)

Examines factors that have necessitated a review of traditional library organization structure and describes a study that examined the new subject-centered organizational structure of the University of Botswana Library. Positive and negative aspects of the new organization are discussed, and a study of subject librarians' time management is…

Electronic resources are transforming the way librarians work. New technological skills have been added to the librarian's tool kit. Some libraries have undertaken large-scale organizational reconfigurations to meet the challenges of the digital environment. Yet libraries still rely on traditional functions such as acquisitions, cataloging, and…

Considers causes of friction between librarians and computer support staff, including poor communications, dealing with patron discontent, management problems, difficulties in purchasing hardware and software, and difficulties with systems work. (LRW)

The role of academic reference librarians is taking new shape with the continuous development of library technologies. In addition to their traditional bibliographical, academic, and personal competencies, librarians also have to possess technological expertise in order to gain access to automated library processes both for themselves, and for…

The growing importance of computer networking as a medium for communication and knowledge transfer suggested that the New York State Library needed a process to guide development in this emerging field. A planning process engaged more than 100 librarians and library staff, state officials, print and electronic publishers, clients, and information…