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Download full textLiberale, Andrea Pescina; Kovach, Jamison V. – Journal of Research Administration, 2017
Research activities often involve enrolling human subjects as volunteers to participate in research studies. Federal regulations mandate that research institutions are responsible for protecting the ethical rights and welfare of human subjects from research risks. This is usually accomplished by requiring approval of research protocols by an…
Descriptors: Research Administration, Research Universities, Compliance (Legal), Operations Research
Direct linkTan, Kar Way; Shankararaman, Venky – Journal of Information Systems Education, 2014
It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…
Descriptors: Systems Development, Systems Analysis, Performance Technology, Health Education
Anderson, Joe S.; Morgan, James N.; Williams, Susan K. – Decision Sciences Journal of Innovative Education, 2011
A3 Thinking is fundamental to Toyota's benchmark management philosophy and to their lean production system. It is used to solve problems, gain agreement, mentor team members, and lead organizational improvements. A structured problem-solving approach, A3 Thinking builds improvement opportunities through experience. We used "The Toyota…
Descriptors: Business Administration Education, Case Method (Teaching Technique), Problem Solving, Program Improvement
Sharabi, Moshe – Quality Assurance in Education: An International Perspective, 2010
Purpose: The purpose of this paper is to present the influence of the human resource (HR) manager on the quality of service in an academic college, and the human resource management (HRM) outcomes of the process. Design/methodology/approach: The paper relates to a customer satisfaction survey. More than 120 questionnaires were completed by the…
Descriptors: College Environment, Labor Force Development, Human Resources, Participant Satisfaction
1998
This document contains four papers from a symposium on the human resource development (HRD) function in organizations. In "Comparing Quality Profiles of Training Organizations--A Multi-Level Approach" (Martin Mulder), analysis of over 1,300 training projects indicates that variation in quality is almost entirely explained by the…
Descriptors: Adult Education, Educational Trends, Higher Education, Human Resources
Waight, Consuelo L.; Downey, Steve; Arvidson, Robert – Performance Improvement Quarterly, 2004
An e-Learning team within an insurance corporation established a research partnership with three researchers to inform the renewal and innovation of their e-Learning solution. The research focused on management's perceptions on the future of e-Learning, learners' perceptions of their use of the e-Learning system, and administrators' perceptions of…
Descriptors: Insurance, Innovation, Electronic Learning, Participant Satisfaction
