This paper presents a qualitative analysis of nine interviews with academic library practitioners discussing their approaches to Web content strategy work. Findings reveal shared challenges and suggest that, while awareness of content strategy appears to be growing, its practice remains intermittent for many. An updated version of a wModel for…

The research aims to identify the primary reason for students' library use, to explore how they characterize academic success, and to further examine the impact of library usage on student learning outcomes beyond GPA, through a mixed-methods approach. By surveying and interviewing 27 undergraduate students during 2019-2020, the findings revealed…

This study compares library web usability practices in 2007 and 2020 at academic libraries that are institutional members of the Association of Research Libraries. The authors performed chi-square and t-tests to determine whether there were differences in establishing policies/standards/guidelines (PSGs), conducting usability tests, and providing…

This study surveyed librarians and staff at Association of Research Libraries (ARL) member institutions to determine who assembles social justice guides (that is, LibGuides), what motivated the creation of such guides, and how these guides are deployed. Additionally, the survey gauged employee perceptions of library and institutional responses to…

Accessibility of electronic resources is an increasingly important topic. The University of Tennessee (UT) Libraries began gathering Voluntary Product Accessibility Templates (VPATs) in 2019 to demonstrate compliance with federal and state laws and university policy. This analysis seeks to identify trends in VPAT creation over time, as well as how…

This paper describes an investigation into whether institutional repositories at member libraries of the Association of Research Libraries (ARL) provide publicly available metadata documentation via the repositories' websites. The study compares the results of a September 2017 survey with findings from a review of ARL institutional repository…

An analysis of ARL libraries' webpages of accessibility information revealed wide variation in terms of these pages' findability, length, and coverage. Overall, most of the content elements that were searched for, based on previous webpage studies and user-centered research, were not present on the majority of the webpages. There is clearly much…

Library tutorials offer on demand and as-needed instruction, a necessity as higher education continues to extend the reach of online learning. Our institution has increased its online course offerings alongside a university-wide shift in pedagogical and student-centered philosophy. To align our library tutorials webpage with these advances, we…

This study examined determinants of library and information science undergraduate students' first impression with the university library websites. A total enumeration method was used to involve 54 year 4 undergraduate students of Library and Information Science from two selected universities. Undergraduate Students' Determinants of First…

To better engage our graduate students, we asked them to describe their research strategy and challenges, helpful research support services, and their preferred venue for learning research skills. We conducted a thematic analysis and found that participants' top reported research strategies included "Research Topic Development" and…

In states with limited road accessibility, rural students can feel isolated from library services. This article explores the creation, implementation, and results of an on-going longitudinal study assessing the library service needs of rural students in eLearning courses. To align with current practices in online pedagogies, including the…

Are services that were once intended to be exclusively available to the distance learning population now typically available for all users in a university community? This article seeks to investigate this question using two different methods. First, an unobtrusive study of 100 library Websites was conducted to determine whether these libraries…

The majority of Americans think local libraries serve the educational needs of their communities and families pretty well and library users often outpace others in learning activities. But many do not know about key education services libraries provide. This report provides statistics on library usage and presents key education services provided…

The article reports the results of a survey conducted among the Polish and Lithuanian academics concerning their information needs and expectations regarding academic library websites. The survey was realized using the technique of Computer-Assisted Web Interviewing (CAWI) on a group of scholars representing sciences and humanities or social…

To more fully support PhD students, librarians must be mindful of and responsive to changing dissertation requirements. Based on input obtained through an online questionnaire from directors of chemistry, political science, and English doctoral programs and from details on department websites, this paper examines what alternate forms of…