The present article describes the use of action learning by a group of 30 franchisees to organise themselves and work through a period of upheaval and uncertainty when their parent company faced liquidation. Written from the perspective of one of the franchisees who found herself adopting action learning principles to facilitate the group, it…

While much of the literature on action learning focuses on managers developing their capacity to learn and transform their own organizations, this article explores how action learning has been used in inter-organisational settings. Two settings are presented: the first an EU-funded management development programme called the National Action…