In the author's position as director of institutional effectiveness and currently as a department assessment chair, he relates that he has found it useful to use an analogy between flossing one's teeth and instituting assessment. There are more similarities between flossing and assessment than one might imagine. In this article, the author…

Over the past twenty years, the attention that colleges and universities have paid to students' first year experience has grown exponentially. The reasons for this phenomenon include changes in demographic characteristics of the students themselves, concerns about the high dropout rate that peaks between the first and second year, and recognition…