An organizational development and quality enhancement effort at the University of Cincinnati (Ohio) incorporating characteristics of several popular quality management systems has produced unanticipated benefits in the administrative services and information technologies division: downsizing was less drastic than anticipated; innovative financing…

This article discusses the impact of resource reallocation by colleges and universities using Virginia Commonwealth University as an example. Alternative areas for creative reallocations noted include increased productivity/efficiency, quality improvement, growth by substitution, targeted fund raising, planned savings, categorical funding, tuition…

The trend toward outside contracting of college and university services is examined, and issues involved in the decision to do so are discussed. The experience of one university in outsourcing its printing services shop is offered as illustration of how this approach can resolve several administrative issues: cost, quality and extent of services,…