Descriptor
| Conflict Resolution | 1 |
| Crisis Intervention | 1 |
| Human Services | 1 |
| Job Performance | 1 |
| Police | 1 |
| Police Action | 1 |
| Police Education | 1 |
| Program Effectiveness | 1 |
| Social Psychology | 1 |
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| Criminal Justice and Behavior | 1 |
Author
| Pearce, Jack B. | 1 |
| Snortum, John R. | 1 |
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| Journal Articles | 1 |
| Reports - Research | 1 |
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Peer reviewedPearce, Jack B.; Snortum, John R. – Criminal Justice and Behavior, 1983
Examined the social, psychological and temporal dimensions of "disturbance calls" and evaluated effects of crisis intervention training on 64 patrol officers. Found that trained officers tended to rate their handling of cases more positively, and citizens gave more favorable evaluations of the services provided by trained officers.…
Descriptors: Conflict Resolution, Crisis Intervention, Human Services, Job Performance
