The convergence of web-enabled smartphones, the applications designed for smartphone interfaces, and cloud computing is rapidly changing how people interact with each other and with their environments. The commercial sector has taken the lead in creating mobile websites that leverage the capacities of smartphones, and the academic community has…

When Annie Stunden came to the University of Wisconsin-Madison (UW-Madison) in 1999 as CIO, she had a vision of providing all students, faculty, and staff their own Web sites where they could store and share documents and files, a place where they could easily and intuitively collaborate with each other. Before joining UW-Madison, Stunden had been…

The Fifth Annual Educause Current Issues Survey ranked "security and identity management" near the top of the list of critical IT challenges on campus today. Recognition of the crucial importance of securing networked resources led Internet2 to establish its Middleware Initiative (I2MI) in 1999. While Internet2 was founded to develop and deploy…

Five years ago, North Shore Community College (NSCC) encountered rising enrollments in the face of lagging state funding. The addition of two new campuses stretched NSCC thin as it attempted to provide administrative and academic services across five (more recently consolidated to four) locations. Its students increasingly struggled to balance the…

Universities increasingly employ information technology to distribute elements of their educational programs beyond campus borders and to find new uses for the intellectual capital they produce. Some faculty, with varying support and success, are moving course materials--and sometimes courses themselves--to the Internet to reach wider audiences.…

The commoditization of low-cost hardware has enabled even modest-sized laboratories and research projects to own their own "supercomputers." The authors argue that this local solution undermines rather than amplifies the research potential of scholars. CIOs, provosts, and research technologists should consider carefully an overall…

Many of the information security appliances, devices, and techniques currently in use are designed to keep unwanted users and Internet traffic away from important information assets by denying unauthorized access to servers, databases, networks, storage media, and other underlying technology resources. These approaches employ firewalls, intrusion…

Administrative systems renewal is not something the faculty will ever get excited about, but the authors believe there is much that can be done to render the academic community more receptive and even supportive. In this article, the authors use the implementation of their student information system (SIS) at the University of Saskatchewan (and a…

Good information security does not just happen--and often does not happen at all. Resources are always in short supply, and there are always other needs that seem more pressing. Why? Because information security is hard to define, the required tasks are unclear, and the work never seems to be finished. However, the loss to the organization can be…