Discusses quality assurance for Web-based courses, based on experiences at the University of Pretoria. Topics include evaluation of courseware; the concept of quality, including quality control, quality assurance, and total quality management; implementing a quality management system; measurement techniques; and partnerships. (LRW)

Defines authentic technology and describes how it can be developed and tested. Proposes collaboration among practitioners, technologists, scientists, craftspeople, and artists to develop authentic educational technologies. Offers three examples of current social and educational technologies. (AEF)