Presents various ways of understanding knowledge and intellectual capital and the assets they produce. Considers implications of assessing the return on educational technologies as organizational knowledge assets. Presents a case study to illustrate how an educational technology application might help capture the benefits of knowledge capital.…

Examines the "reality behind the hype" surrounding the Internet. Discusses its early development; growth and present state; and key applications, including e-mail, voice/video telephony, integrated messaging, electronic commerce, the World Wide Web, and Web commerce, Intranet, Extranet; education and training; security; ownership; and…