Discusses the multilevel information system (MLIS), a retrieval system that integrates functions typical for database management systems and retrieval-oriented systems and provides several levels of data accessing, each developed for a different class of users. Twenty-two sources are cited. (FM)

Current awareness services at AT&T Bell Laboratories are described: bulletins announcing over 80,000 externally published items/year; production of four commercial machine-readable databases and camera-ready bulletin copy by Bell Laboratories Publication, Alerting, and Retrieval System (BELLPAR); photocopy service. Improvements in service are…

Presents the state-of-the-art of information systems monitoring, addressing historical and current approaches and manual and automated techniques; develops the concept of automated monitoring into a well-defined methodology; formulates methodologies/techniques/theoretical foundations for analyzing monitored data; and discusses computer based…