Since 2012, Cullom-Davis Library at Bradley University has used "Get It Now," an article delivery service from Copyright Clearance Center. It was initially added to fill a hole in the collection created by a 20% reduction in the library budget. In the succeeding 9 years, the service continued to be offered. However, changes were made…

This case study examines patron record privacy and the Family Educational Rights and Privacy Act (FERPA) within a consortial environment. FERPA requirements were examined, as well as college and library policy and procedure. It was determined that information in library patron records is directory information and, under most circumstances, does…

Rutgers University Libraries are using a Microsoft Access database to track the purchase of books requested by teaching faculty for use in the Reserve Collection. Reports are generated which show what is purchased, how money was spent. Combined with circulation figures and LC Subject areas, the database provides documentation of library support of…