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Klagge, Jay | 1 |
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Klagge, Jay – Journal of Management Development, 1998
Survey responses from 156 middle managers in an organization identified the skills needed for the job and their skill level in personal communication, conflict resolution, leadership, consulting, and facilitating. The study identified strengths and weaknesses of the needs assessment process and resulted in recommendations for a…
Descriptors: Administrator Attitudes, Educational Needs, Management Development, Middle Management