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Assessment of the Effects of User Characteristics on Mental Models of Information Retrieval Systems.
Peer reviewedZhang, Xiangmin; Chignell, Mark – Journal of the American Society for Information Science and Technology, 2001
Reports results of a study investigating effects of four user characteristics on users' mental models of information retrieval (IR) systems. Findings indicated that educational and professional status, academic background, and computer experience had significant effects in differentiating users on their factor scores. First language had a…
Descriptors: Computer Interfaces, Computer System Design, Information Retrieval, Information Science
Peer reviewedSpink, Amanda; Ozmutlu, H. Cenk; Ozmutlu, Seda – Journal of the American Society for Information Science and Technology, 2002
Presents findings from four studies of the prevalence of multitasking information seeking and searching by Web (via the Excite search engine), information retrieval system (mediated online database searching), and academic library users. Highlights include human information coordinating behavior (HICB); and implications for models of information…
Descriptors: Academic Libraries, Computer System Design, Databases, Higher Education
