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Saunders, Laverna M. – Library Trends, 1999
Introduces the concept of the virtual library and explores how the increasing reliance on computers and digital information has affected library users and staff. Discusses users' expectations, democratization of access, human issues, organizational change, technostress, ergonomics, assessment, and strategies for success and survival. Contains 35…
Descriptors: Access to Information, Electronic Libraries, Information Technology, Library Personnel
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Brown-Woodson, Ina A. – Library Trends, 1998
Discusses the stages of transformation that occurred in AT&T's information services and how end-users participated in the process. Topics include moving from traditional to electronic services; users' needs and expectations; library staff; vendor partnerships for outsourced services; and evaluating service quality. (Author/LRW)
Descriptors: Change, Corporate Libraries, Electronic Libraries, Evaluation Methods
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Gulliford, Bradley – Library Trends, 1998
Describes changes in services of the United Technologies Corporation Information Network from a traditional library system to a virtual system of World Wide Web sites, a document-delivery unit, telephone and e-mail reference, and desktop technical support to provide remote access. Staff time, security, and licensing issues are addressed.…
Descriptors: Change, Computer Security, Corporate Libraries, Document Delivery
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Pastine, Maureen; Kacena, Carolyn – Library Trends, 1994
Presents budgeting requirements that are needed to meet the electronic library needs in small- and medium-sized academic libraries based on library automation activities at Southern Methodist University (Texas) and a review of the literature. Highlights include cooperative ventures; fund raising; personnel needs; benefits of automation; strategic…
Descriptors: Academic Libraries, Budgeting, Cost Estimates, Costs