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Mori, Junko; Shima, Chiharu – Multilingua: Journal of Cross-Cultural and Interlanguage Communication, 2021
The current study examines how Japanese and international care workers at a geriatric healthcare facility in Japan manage one of the most fundamental elements of handover interactions -- person reference and recognition to identify a particular care receiver and discuss their specific conditions and needs. By using Conversation analysis (CA) as a…
Descriptors: Intercultural Communication, Geriatrics, Health Services, Discourse Analysis