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Leigh, Doug; Watkins, Ryan – Performance Improvement, 2011
Efforts to improve human and organizational performance are often courageous adventures full of unexpected twists and turns and frequently leading to unexpected destinations. From mentoring and succession planning to e-learning and beyond, the activities that can be leveraged to improve performance are vast. Comparing, contrasting, selecting, and…
Descriptors: Personnel Management, Performance Technology, Improvement Programs, Organizational Development
Surviving Troubled Times: Five Best Practices for Training Solutions
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Villachica, Steven W.; Stepich, Donald A.; Rist, Shannon – Performance Improvement, 2011
The business of training and performance improvement has always been cyclical, with the fortunes of human resource development (HRD) and performance improvement professionals rising and falling with the economic fortunes of the workplace. The current economic downturn and nascent recovery represent an opportunity for HRD and performance…
Descriptors: Performance Technology, Human Resources, Economic Climate, Opportunities
Decisions, Decisions: A Schema for Expert Decisionmaking.
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Stape, Christopher J. – Performance Improvement, 1999
Presents a schema for expert decisionmaking that can be used as a performance support tool. The ringshaped schema can be used in two ways: (1) beginning at the center with problemsetting and working outward to other supporting factors, or (2) skimming over the factors located in the outer ring to find a topic related to information about the…
Descriptors: Critical Thinking, Decision Making, Improvement Programs, Management Systems
Systemic Change.
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Tosti, Donald T. – Performance Improvement, 2000
Examines three factors contributing to organizational success: use of a systemic model to design and guide the change effort; analysis of interdependencies within the system and of the change potential; and use of communication methods to help ensure that the change will be supported. Presents characteristics of successful change efforts with…
Descriptors: Change, Communication (Thought Transfer), Organizational Change, Organizational Development
HPT in a Dot-Com World.
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Farrington, Jeanne – Performance Improvement, 2001
Discusses how human performance technology can help new Internet companies. Highlights include major business goals; using a systems approach to look for gaps in the organization itself, personnel, behavior, performance, feedback, communication, and internal inefficiencies; compensation structures; recruiting; training; rewarding performance; and…
Descriptors: Communication (Thought Transfer), Compensation (Remuneration), Feedback, Internet
Making Connections: A Key to Performance Improvement.
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Brethower, Dale M. – Performance Improvement, 1998
Human performance technologists add value by making systematically important connections. After illustrating the connections made in various professions and organizations, this article discusses the importance, purpose, history and process of making connections. (AEF)
Descriptors: Corporations, Human Factors Engineering, Interaction, Organizational Development
In-House Certification: More Performance Bang for Your Buck?
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Robertson, Raymond – Performance Improvement, 1999
Examines the integration of a systematic in-house certification framework and outlines an evaluation model to validate and justify certification as a performance management tool of value to organizations and individuals. Discusses the six elements of effective competency certification programs: competency analysis; training for certification;…
Descriptors: Certification, Evaluation Methods, Management Systems, Organizational Development