Examines three views of performance improvement--scientific management, instructional design, and systems thinking--each providing a unique view of performance improvement and specific roles for evaluation. Provides an integrated definition of performance and a synthesis model that encompasses the three views. (AEF)

Presents exploratory individual, group, and organizational learning instructional systems development (ISD) models based on four conditions: integration of the questions of what and why in instruction and learning; reflection of impacts of environmental factors; non-linear and flexible instructional processes; and future-centeredness in…

A persistent concern of those involved with planning, delivering, and evaluating training as well as of managers is whether training "works." Addressing that question, this paper proposes that training must be integrated into other aspects of the organization if it is to achieve lasting results. In other words, training must be viewed within its…