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Hutchison, Cathleen Smith – Performance and Instruction, 1995
Discusses reengineering in the context of organizational processes, and presents six steps for reengineering business processes: (1) prepare to reengineer; (2) map what is occurring to accomplish processes; (3) map what should be occurring; (4) implement; (5) evaluate; and (6) monitor. Also offers a related reading list. (JMV)
Descriptors: Change Strategies, Evaluation, Organizational Development, Planning
Herr, Bonnie; Tesmer, Jack – Performance and Instruction, 1984
Describes a systematic approach to organizational change based on examination of prior consolidation experiences, which identifies organizational and individual employee needs and uses Maslow's sequence to plan for these needs. Use of this approach to manage transition period prior to consolidation of branch operations of the 3M Company is…
Descriptors: Change Strategies, Individual Needs, Needs Assessment, Organizational Change