Provides directions for conducting a workshop providing technical training in a large organization that links job performances to work processes. Organizational levels of performance are discussed; relationship maps and process maps are explained; and an example of a workshop for a software maintenance environment is presented. (two references)…

Discusses the use of hypermedia for performance improvement interventions in light of traditional approaches to computer-based training (CBT). Problems with CBT are discussed, hypermedia and hypertext are differentiated, links with data files are explained, hardware selection is discussed, and a comparison of hypermedia systems is presented. (LRW)

This excerpt from "Managerial Engineering: Techniques for Improving Quality and Productivity in the Workplace" describes the development, objectives, and use of On-Error Training (OET), a method which trains workers to learn from their errors. Also described is New Joharry's Window, a performance-error data analysis technique used in…

Explores the nature of the differences between end-of-training behavior and job behavior, the means by which end-of-training behavior is produced, and ways to minimize problems with the transfer of learning from off site training programs to the job. (Author/LLS)

Describes how instructional designers can use a combination of job task/function analysis and job competence assessment to construct a performance profile for managers that identifies characteristics of a successful performer. An ideal role micro approach is explained, and the design of training programs based on the performance profile is…

Discusses the military's use of job aids to address the following problems: how to put more training into instructional programs without increasing course length; how to save training development time and money without sacrificing student achievement; how to reduce training products; and how to increase short- and long-term performance. (MBR)

Describes two experiments: the first was conducted to measure the effects of written instructions given overtly in role-playing test sessions and covertly in an on-the-job performance review; the second successfully replicated the effects obtained during role-playing in the first and rated effectiveness of the performances. References are listed.…

Suggests four strategies involving training and education to keep abreast of changing job needs in high technology corporations: (1) the use of instructional design and computer based learning, (2) increases in the volume of technical staff, (3) enhancement of existing technical staff, and (4) improved on-the-job performance. Seventeen references…