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Mindy E. Krantz – ProQuest LLC, 2024
The enterprise resource planning (ERP) industry is a billion-dollar software industry with two prominent higher education ERP companies bringing in a combined $14.27 billion the third quarter of their 2024 fiscal years (Oracle, 2023; Workday, 2023). ERP systems stemmed from materials resource planning (MRP) systems in the manufacturing industry…
Descriptors: Educational Planning, Two Year Colleges, Technical Institutes, Computer Software
Lively, William R. – ProQuest LLC, 2014
This paper reviews a management decision of an Information Technology Outsource (ITO) provider to backshore the management oversight of its Project Management Office (PMO) after only one year of offshore operations. Governance is a term used in project management to refer to management oversight. The review is a quantitative analysis of existing…
Descriptors: Program Administration, Administrators, Information Technology, Outsourcing
Gillam, Mary M. – ProQuest LLC, 2010
Passage of the Clinger-Cohen Act (CCA) of 1996 was in direct response to Congressional inquiry into the perceived lack of proper management and oversight of information technology (IT) in the federal agencies. This current qualitative phenomenological study explored the lived experiences and perceptions of 20 IT professionals to determine if the…
Descriptors: Information Technology, Public Agencies, Phenomenology, Federal Legislation